Returns & Exchanges

All sales are final.

If you received a product with a workmanship defect or any problems with missing items in your order, please contact us within 5 days of the delivery of your order.

Note: The 5 days begin once the package has been delivered which is determined by the USPS Tracking. It does not begin once you open the package.

By purchasing from 'Eleu Collective, all customers are in agreement with our No Return & Exchange policy.

Shipping

All items will be shipped with United Postal Service (USPS). Orders Shipped throughout the Continental U.S. will arrive 3-7 days after shipment. Orders shipped within the state of Hawaii will arrive 1-2 days after shipment.

Items In Stock will be shipped within 3-5 business days.

Pre-Orders will be shipped when items become available or as stated in the Product Listing.

We are not responsible for lost or stolen mail once it is in USPS possession. Please contact USPS directly to file a Missing Mail/Lost package report.

Order Cancellations

We gladly accept Order Cancellations within 5 hours of purchase. Please contact us via email at eleucollective@gmail.com